Dealing with Sprint is like dealing with a ninja who has decided to shove his hand up your ass to check for any hidden money. The only way to defeat them is to pay careful attention to your phone bill and have stainless steel undergarments.
I have two of the Sprint SERO plans. That’s two plans of 500 minutes each, unlimited data and unlimited text messaging for $30 per phone. Plus some other discounts. This is a good deal. However, it seems like every third bill Sprint does something stupid and charges me extra.
Avast!!!
This time it was charging me for a service the elf added, found to be nonfunctional, and called within 10 minutes to cancel. The CSR I spoke with today even saw the record of that call and acknowledged I should not have been billed. I believe Sprint was trying to ambush me. This did not work since I have written the book on ambush.
Pirates 1 - Ass Ninjas 0